
FAQ
How do I care for my bedding and pillow items?
How do I care for my bedding and pillow items?
For items like our mattress toppers and cooling pillows:
- Follow the care instructions printed on the label.
- Use a mattress protector or pillow cover to extend lifespan.
- Fluff pillows regularly and air out bedding items for best comfort.
- For washing: many covers are machine-washable; the core may have special instructions — always check the product page.
What payment methods do you accept?
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other standard klana payment gateways. [You may list Klarna, Apple Pay, Google Pay etc if applicable.]
How can I contact you if I have questions?
How can I contact you if I have questions?
Please visit our “Contact” page or email us at [insert your customer-service email]. We aim to respond to all enquiries within 24 business hours.
Follow us on our social channels (Facebook, Instagram, TikTok) for updates, offers and new product launches.
Are any harmful chemicals used?
Are any harmful chemicals used?
No. None of our products contain harmful chemicals. All materials are certified under OEKO-TEX® Standard 100, meaning they meet the global benchmark for textile safety.
What are the benefits of bamboo?
What are the benefits of bamboo?
Bamboo is an eco-friendly fabric known for its comfort and performance. It’s hypoallergenic, breathable, naturally antibacterial, and helps regulate temperature, while resisting odours and wicking away moisture.